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Projects and clients

Here’s a snapshot of who we work with and the types of work we do.

Origin Energy

  • Standard letters, emails, SMS
  • Web content, help content, SEO and AI
  • User guides/Quick reference guides
  • Regulatory communication
  • Styles and standards
  • Bill changes
  • Help and support articles and chat bots
  • WordPress website builds

Eastern Health

  • Content strategy
  • Standard letters, emails, SMS
  • Web content and intranet
  • Standard operating procedures
  • Styles and standards
  • Invoice design
  • Forms design

Melbourne Water

  • Instructional videos
  • System documentation (GIS, finance and procurement)
  • Asset management analysis

CSC

Commonwealth Superannuation Corporation

  • PDS and Incorporated by Reference documents
  • Retirement and insurance content
  • Significant event notifications
  • Forms design

CareSuper

Standard letters and emails

Cbus Super

  • Standard letters and emails
  • Web content

Hesta Super

Standard letters and emails

AIA Australia

  • Insurance brochures
  • Standard letters

Court Services Victoria

  • Instructional videos
  • Content strategy
  • Template development
  • Information architecture for SOPs

Magistrates Court of Victoria

  • Instructional videos
  • Template development

Australian Red Cross Blood Service

  • Guidelines for Selection of Blood Donors
  • Procurement policy
  • Business Process Improvement Methodolodoy

Melbourne University

Training material for NQS for Early Childhood Care and School Aged Care

Department of Education (Vic.)

  • User guides
  • System documentation

Federal Government

National Quality Standard for Early Childhood Care and School Aged Care